Messaging and security feature pack download

This solved my problem, hopefully it solves yours. For completeness' sake, here are the other suggestions I tried to no success. Here are the instructions from the first email this did not work for me : The issue may be caused by one of the following factors: 1. The installation is affected by some third-party security software. The downloaded installation file is corrupted.

In order to narrow down the cause of our issue, let's refer to the following steps: NOTE: Some third party programs can affect the Windows Update service. If you are running any third party applications such as Spyblocker, Internet or web accelerators programs designed to boost the speed of the Internet connection , security or anti-virus programs Norton, McAfee, etc. Please be sure to enable them again when the update process has been completed.

We can refer to the following steps to rename this folder. Please note that the folder will be re-created the next time we visit the Windows Update site.

Close all the open windows. Click "Start", click "All programs", and click "Accessories". Right-click "Command Prompt", and click "Run as administrator". Note: Please look at the cmd window and make sure it says that it was successfully stopped before we try to rename the folder. However, if it fails, please let me know before performing any further steps and include any error messages you may have received when it failed.

In the opened folder, look for the folder named "SoftwareDistribution". Right-click on the folder, select "Rename" and type "SDold" without the quotes to rename this folder. Still in "Administrator: Command Prompt" window, type the command "net start WuAuServ" without the quotes in the opened window to restart the Windows Updates service.

Note: Please look at the cmd window and make sure it says that it was successfully started. Select the appropriate version of Windows 10 N from the drop down list below.

Downloads Select your version of Windows from the dropdown list below. Select an edition from the drop down menu. Confirm Privacy. Learn More. You control your Messenger experience. Protecting your privacy. Your messages are your messages. We have expert teams dedicated to detecting and preventing hackers from accessing your personal messages and information. Two-Factor Authentication. Login Alerts. Safer Message Requests.

A safe platform is critical for you to feel secure about sharing with the people you care about. Visit Parents Portal. Technical Whitepapers. Additional resources. Messenger Kids.